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Untitled Document

Case Studies are grouped according to the categories shown above.

All case studies are in Adobe® Acrobat® PDF format.*

Featured Case Studies

Gilda's Club of Northern New Jersey
Hackensack, New Jersey
Solution: UNIVERGE®360, UNIVERGE SV8100, UNIVERGE VM8000 Inmail, UNIVERGE DT330 Digital Terminals, ConferenceMax


TORO National Support Network
Abilene, Texas
Solution: SV8300, UCB, DT730, DTSP30


Children’s Dental Health Associates
Philadelphia, Pennsylvania
Solution: SV8100 Series Netlink, SV8000ACD, MH240 Multi-line Mobile handsets, NEC DTerm terminals


Eldorado Hotel Casino & Silver Legacy Resort Casino
Reno, Nevada
Solution: SV8500, UA5200 with hospitality module


Construction

J&J Acoustics
San Jose, California
Solution: UNIVERGE®360, UNIVERGE SV8100, SV800 Series Desktop Suite, SP310 Softphones, Application Integration


A & A Mechanical Service
Louisville, Kentucky
Solution: NEC Sphericall 6.1, NEC Sphericall Desktop, 40 IP phones, Sphericall Manager, Sphere MeetingHub


Clarkson Construction
Kansas City, Missouri
Solution: ElectraElite IPK II, VoIP, EliteMail LX with ViewMail


Triple Five Group
Edmonton, Alberta, Canada
Solution: UNIVERGE SV7000 MPS, UNIVERGE NEAX 2400, NEAXMail AD-120, NEAXMail AD-40


Higher Education

University of New Mexico
Albuquerque, New Mexico
Solution: UNIVERGE SV8500, UNIVERGE NEAX 2400 IPX, UNIVERGE MA4000, UNIVERGE OW5000, Fusion Call Control Signaling, NEC 911 Alert, NEC Professional Services, NEC Software Assurance Plan


University of New Mexico
Albuquerque, New Mexico
Solution: CallXpress®


Los Angeles Southwest College
Los Angeles, California
Solution: UNIVERGE NEAX 2400 IPX, Dterm IP phones, Port Interface Modules, NEC Engineering


University of Maryland Eastern Shore
Princess Anne, Maryland
Solution: UNIVERGE SV8500, UNIVERGE NEAX 2400 IPX, UNIVERGE MA4000, NEC Fusion Call Control Signaling


Voorhees College
Denmark, South Carolina
Solution: UNIVERGE®360, NEC Sphericall, Sphericall Desktop, Sphericall BranchHub, Terminals, Spherical Manager, Sprint MPLS network


College of the Canyons
Santa Clara, California
Solution: UNIVERGE NEAX 2400, NEAXMail AD-64, NEC Emergency Campus Notification


University of New Mexico Hospital
Albuquerque, New Mexico
Solution: UNIVERGE MA4000, UNIVERGE SV7000, NEAX 2400 IPX, MA4000 provisioning system, Fusion Call Control Signaling


University of Arizona
Tucson, Arizona
Solution: Largest university wireless system in the U.S., NEC engineering expertise, Cisco wireless equipment


Culinary Institute of America
Hyde Park, New York
Solution: UNIVERGE NEAX 2400 IPX, UNIVERGE NEAX 2000 IPS, Common Channel Interoffice Signaling (CCIS) networking, Automatic Call Distribution (ACD), Global Navigator.


Herkimer County Community College
Mohawk Valley Region, New York
Solution: UNIVERGE 2400 IPX; Cisco data infrastructure; Network Assessment.


Rio Salado College
Phoenix, Arizona
Solution:UNIVERGE® NEAX® 2400 IPX, Global Navigator, CallCenterWorX ACD, Custom web-phone application


University Of New Mexico
Albuquerque, New Mexico
Solution: UNIVERGE 2400 IPX; MA4000; E911; AD-120; Fusion; Global Navigator upgrade; maintenance and repair (MAC) services.


St. Lawrence University
Canton, New York
Solution: UNIVERGE 2400 IPX; Digital remote unit; AIMWorX


St. Petersburg College
St. Petersburg, Florida
Solution: UNIVERGE 2400 IPX; IP phone adapters; E911; unified messaging


K-12 Education

Columbia Public School District
Columbia, Missouri
Solution: NEC Sphericall, NEC Sphericall Desktop, Terminals, Spherical Manager


Douglas County School District
Douglas County, Colorado
Solution: UNIVERGE 2400 IPX, UNIVERGE 2000 IPS; UNIVERGE SV7000, MA4000, Q-Master, Dterm SP-30, NEAXMail AD-120, Nuance Speech Attendant, integration and deployment services.


Danville School District
Danville, Illinois
Solution: UNIVERGE 2400 IPX; NEC IVS2; ISDN-PRI; E911; call accounting; voice mail; weather hotline


Financial

Bank Administration Institute (BAI)
Chicago, Illinois
Solution: UNIVERGE Sphericall


Prochemex (English)
Prochemex (Spanish)
Mexico City, Monterey
Solution: NEC Sphericall, Sphericall Desktop, Sphericall Manager, MultiProtocol Label Switching (MPLS)WAN over E1S


Monitor Liability Managers, Inc.
Rolling Meadows, Illinois
Solution: UNIVERGE®360, NEC Sphericall, Sphericall Desktop, Sphericall BranchHub, Sphericall Manager


Community Bankshares, Inc.
Cornelia, Georgia
Solution: UNIVERGE NEAX 2000 IPS, UNIVERGE NEAX IPS-DMR, CallCenterWorX, CCIS over IP


Davis + Henderson
Toronto, Ontario, Canada
Solution: 24x7x365 real-time internet traffic monitoring, Custom solution from NEC and SecureWorks


New Mexico Educators Credit Union
Albuquerque, New Mexico
Solution: NEAX 2400 IPX, CallCenterWorX ACD, Global Navigator, NEAXMail AD-120, Unified Messaging


Debt and Credit Advisors
Camarillo, California
Solution: UNIVERGE NEAX 2000 IPS, NEC UC for Business, Presence application, Database integration


General Business

TORO National Support Network
Abilene, Texas
Solution: SV8300, UCB, DT730, DTSP30


Penn West Energy Trust
Calgary, Alberta, Canada
Solution: UNIVERGE SV7000, UNIVERGE®360, CallCenterWorX, UNIVERGE MA4000 w/LDAP integration, Survivable Remote Media Gateways


Bay Photo
Santa Cruz, California
Solution: UNIVERGE®360, UNIVERGE SV8100, UC for Business, SV8100 Mobile Extension, SIP services from AT&T


FlorExpo
Carlsbad, California
Solution: NEC Sphericall, NEC Sphericall Desktop, IP Phones, Sphere MeetingHub, Sphericall Manager


Government

Arlington Chamber of Commerce
Arlington, Texas
Solution: UNIVERGE®360, UNIVERGE SV8100, UC for Business, Microsoft® Exchange® Integration, Point-to-point T1 over IP


Sto:lo Nation
Chilliwack, British Colombia, Canada
Solution: UNIVERGE SV8300, UM8000, MA4000, IP phones, SV8300 Series Netlink, HP ProCurve Network


Rice County
Rice County, Minnesota
Solution: UNIVERGE SV7000; UNIVERGE UM4730; Survivable Remote Media Gateway Controllers (SR-MGCs), Dterm IP phones, Business Attendant System (BAS) Console


City of Burnsville
Burnsville, Minnesota
Solution: UNIVERGE SV7000; MA4000; OpenWorX; ACD; Call Accounting; Voice Mail; applications


City of Surprise
Surprise, Arizona
Solution: CallManager, Unified Messaging, IVR, IP phones; IP Telephony Assessment; Integration & Deployment


The Town of Halton Hills
Greater Toronto Area, Canada
Solution: UNIVERGE 2000 IPS; Dterm IP phones; NEAX IP gateway


Minnesota Governor’s Office
St. Paul, Minnesota
Solution: NEC 2000 IVS2; Dterm Series E phones


United States Antarctic Program (USAP)
McMurdo Station, Antarctica
Solution: UNIVERGE 2400 IPX


Healthcare

Children’s Dental Health Associates
Philadelphia, Pennsylvania
Solution: SV8100 Series Netlink, SV8000ACD, MH240 Multi-line Mobile handsets, NEC DTerm terminals


St. Joseph's Hospital Health Center
Syracuse, New York
Solution: UNIVERGE®360, UNIVERGE NEAX 2400 IPX, UNIVERGE NEAX 2000 IPS, Cisco Unified Wireless Network, AeroScout RFID, MobileView, NEAXMail AD-64, Global Navigator, NEC Secure


Olive View-UCLA Medical Center
Sylmar, California
Solution: UNIVERGE®360, UNIVERGE NEAX 2400 IPX, NEC UC for Business, NEC UA5200, Cisco Medical Grade Network, NEC SIP MH250 handsets, NEC Professional Services


Mount Kisco Medical Group, PC
Mount Kisco, New York
Solution: UNIVERGE®360, UNIVERGE SV7000, UNIVERGE NEAX 2400 IPX, UNIVERGE NEAX 2000, NEAXMail, CallCenterWorX-ACD, QueWorX, Global Navigator


University of New Mexico Hospital
Albuquerque, New Mexico
Solution: UNIVERGE MA4000, UNIVERGE SV7000, NEAX 2400 IPX, MA4000 provisioning system, Fusion Call Control Signaling


Longmont United Hospital
Longmont, Colorado
Solution: Network Assessment


Jacobi Medical Center
Bronx, New York
Solution: NEC Unified Communications


Athens Regional Medical Center
Athens, Georgia
Solution: In-building wireless solution with nurse call system integration.


South Jersey Medical Center (Watch the video)
Vineland, New Jersey
Solution: NEC TouchPass


Hospitality

Eldorado Hotel Casino & Silver Legacy Resort Casino
Reno, Nevada
Solution: SV8500, UA5200 with hospitality module


The Magnolia Hotel
Dallas, Texas
Solution: UNIVERGE NEAX 2400 IPX


Mandarin Oriental Hotel
Tokyo, Japan
Solution: UNIVERGE SV7000, IP phones


San Francisco 49ers
San Francisco, California
Solution: BlueFire 720 switch; IPS 2000


Hotel Crescent Court
Dallas, Texas
Solution: UNIVERGE 2400 IPX; Dterm Series E phones; cordless phones; MatworX


High Technology

Guywire Communications
Metairie, Louisiana
Solution: ElectraElite IPK II


Telperion Solutions Group
Rochester, New York
Solution: NEC Secure


Altair Engineering, Inc.
Troy, Michigan
Solution: NEC Sphericall 5.1, NEC Sphericall Desktop, 650 IP phones, Sphericall Manager


Black Box
Amityville, Long Island, New York
Solution: UNIVERGE NEAX 2000 IPS, UC for Business, Dterm IP terminals, SP30 Softphone


Advanced System Design (ASD)
Morton, Illinois
Solution: UNIVERGE 2000 IPS; NEAXMail voice mail


Manufacturing

Serta International/National Bedding
Hoffman Estates, Illinois
Solution: NEC Sphericall, NEC Sphericall Desktop, NEC Sphericall BranchHub, NEC Sphericall Manager, NEC Sphericall MeetingHub


ALPS
Auburn Hills, Michigan
Solution: Network Assessment, UNIVERGE SV7000, UNIVERGE NEAX 2400, UM4730, UNIVERGE MA4000, OpenWorX, Survivable Remote Media Gateway Controllers (SR-MGCs), Port Interface Rack (PIR), NEC IP handsets, Six-digit internal dialing on a global basis


Media

Cygnus Business Media
Fort Atkinson, Wisconsin
Solution: NEC Sphericall 6, NEC Sphericall Desktop, 650 IP phones, Sphere MeetingHub, Sphericall Manager


Non-Profit Organizations

Gilda's Club of Northern New Jersey
Hackensack, New Jersey
Solution: UNIVERGE®360, UNIVERGE SV8100, UNIVERGE VM8000 Inmail, UNIVERGE DT330 Digital Terminals, ConferenceMax


Dallas Museum of Art
Dallas, Texas
Solution: UNIVERGE NEAX 2000 IPS, NEC Digital Signage, BlueFire VC400 Digital Signage Display Controller, NEC Wireless Services


Make-a-Wish Foundation of North Texas
Irving, Texas
Solution: UNIVERGE SV7000 MPS


Services

ALPS
Auburn Hills, Michigan
Solution: NEC Essential Remote Management, NEC Software Assurance, NEC Advanced Parts Replacement, NEC Secure™ Cisco Maintenance


Lenders First Choice
Simi Valley, California
Solution: UNIVERGE® SV7000 IP telephony server, UNIVERGE NEAX® 2000 IPS telephony server, UM4730 unified messaging, MA4000 centralized management system


1-800-GOT-JUNK?
Vancouver, British Columbia
Solution: UNIVERGE 2400 IPX; OpenWorX Enterprise ACD; Global Navigator; AD-64 UM; Configuration & Deployment; Integration & Deployment services


The Chazen Companies
Poughkeepsie, New York
Solution: Network Assessment, UNIVERGE NEAX 2000 IPS, UNIVERGE NEAX Distributed Model Remote (DMR) server, Remote Physical Interface Module (PIM) for branch office, Pure IP/DTM "hybrid" solution, Four-digit interoffice employee dialing, Open WorX, Caller ID


Owen Electric Cooperative
Owenton, Kentucky
Solution: UNIVERGE 2000 IPS-DMR; NEC BlueFire switches; Dterm IP phones; CallCenterWorX ACD


Specialty Outsourcing Solutions (SOS)
Waco, Texas
Solution: UNIVERGE 2400 IPX; Contact Center; CTI server


Transportation

Freightmasters, Inc.
Eagan, Minnesota
Solution: UNIVERGE SV7000 Multiple Purpose System (MPS), UNIVERGE NEAX 2000 IPSDML, UNIVERGE UM4730, UNIVERGE MA4000 Management System, Unified Messaging, Inaset Phones


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