Small and medium-sized businesses cannot afford to incorrectly route calls, lose messages or make customers stay on hold for an extended period of time.
NECís UNIVERGE VM8000 InMail is the ideal solution for small and medium-sized businesses that want to ensure all callers quickly and reliably reach the people and information they seek.
It is an embedded solution for NECís UNIVERGE SV8100 Communication Server that provides digitally-integrated voice messaging capabilities and automated attendant features. With VM8000 InMail, an SMB can achieve its communication needs now and well into the future.
With VM8000 InMail:
- Improve customer satisfaction by ensuring customer calls get routed to the appropriate person and are answered quickly and efficiently
- Increase employee productivity by helping employees better manage their messages and calls
- Benefit from a intuitive user-interface which simplifies employeesí learning curve through a step-by-step guide with pre-recorded voice prompts
- Installation, setup and maintenance is simplified through its online Windows-based PC Pro centralized HTML-based programming access with easy-to-follow wizards that streamline programming
- Share one voicemail system between two or more communication systems so employees can access voicemail from any location and configuration costs can be reduced
- Integrate seamlessly with UC Desktop Suite Client for quick and easy access to messages