NEC’s Voice Security Recorder (VSR) solution provides a total solution to call recording, documentation and agent evaluation. VSR provides a way to improve your company’s level of service and increase your Return on Investment (ROI) through the information it provides.

The VSR solution is comprised of the VSR Unit, the 4-Port Digital Call Logging Unit, and two pieces of software –VSR Manager and VSR Reporter Pro. Together, these solutions offer a comprehensive call recording and agent evaluation package for businesses both large and small.

As an added benefit, Voice Security Recorder integrates with NEC’s SonicView IP Recording to capture information from both TDM and IP transport technologies. This produces a single, comprehensive storage, reporting and management system for all recorded calls whether they are TDM or IP.