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“Do Not Call” Solution from NEC Professional Services
Are you prepared?
In response to Do Not Call regulations that affect the corporate Call Center
environment, NEC Professional Services is prepared to consult, design and implement
a tailored solution that fits your business requirements in response to these
laws.
Penalties for telemarketers that violate state or national Do Not Call legislation
can be substantial. After October 1, 2003, the Federal Trade Commission (FTC)
can fine a telemarketer $11,000 per call for calls made to telephone numbers
that are listed in the national Do Not Call registry. The FTC expects that over
60 million people will sign up for the national Do Not Call registry.
Solutions
To help you comply with the Do Not Call legislation, NEC Professional Services
can work with you to devise a solution that fits your organization's needs.
We will work with you to identify local, state and federal Do Not Call legislation
and its potential impacts on your business. Whether it’s an integration
solution allowing you to maintain your own FTC Do Not Call application or a
complete custom solution, NEC Professional Services will build an appropriate
solution for you.
With any Do Not Call solution, it is still incumbent on each telemarketing firm
to register with the applicable state and federal Do Not Call agencies before
NEC Professional Services can implement an appropriate solution. NEC Professional
Services can assist with the process of registration, however there are fees
associated with Do Not Call registration that are payable by the telemarketing
firms directly to the government entities that own the respective Do Not Call
lists.
Please call your NEC account manager or NEC Professional Services today at
214-262-7025 to discuss how we can help your company comply with these federal
requirements.
Assurance
NEC Professional Services, through its business partners, will help provide
protection against calling telephone numbers registered with Do Not Call lists
and will assist in complying with the reporting and historical record-keeping
requirements mandated by federal and state Do Not Call laws. Do Not Call laws
change constantly, and using NEC Professional Services and its business partners
is an excellent solution to allow companies to remain current with federal Do
Not Call regulations.
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NEC Professional Services Sample Solutions
Predictive / Outbound Dialing:
NEC Professional Services can equip you with the
knowledge and tools necessary for you to automatically keep your outbound call
list database current with the Do Not Call registry databases.
Agent Out-dialing via ACD Soft Phone:
NEC Professional Services can build integration
into the Soft-phone server to automatically check for valid phone numbers prior
to making the call.
Comprehensive Assurance:
This comprehensive solution couples the power and
flexibility of NEC Professional Services Call Center solutions integrated with
the Do Not Call protection offered by our business partners.
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For more information on the Federal Trade Commission Do Not Call registry please
visit the FTC
Do Not Call Web Site.
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