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 We
offer our Associates the flexibility of choosing between a wide range
of services depending on their business objectives, own technical capabilities,
resource availability and level of financial commitment desired. Options
include:
- General Product and Technology Consultation
During the critical presale consultation and design phase of a project
all parties involved must quickly understand many variables.
NEC Professional Services will work with our Associates and customers
to form a talented team of professionals, subject matter experts and strategic
partners to assure that the project is properly scoped, designed and documented.
- Product-specific Consultation
No one, with the fast paced development of today's products, knows a
product like those who work most closely with it through its lifecycle.
Through NEC Professional Services ,
our Associates are now able to bring together the team needed
to assure a clear understanding of the products and applications. With
presale product specific consulting, we assist our Associates and our
customers in detailing and documenting specifically how the product fits
and when and where other components or elements are best utilized.
- Multi-vendor Collaborative Assistance
When faced with sophisticated multi-vendor network implementations, it
is sometimes hard to correctly identify and isolate problems and performance
issues. NEC Professional Services can provide
the independent technical resources to assist our Associates in overcoming
these obstacles, clearing the way for a timely resolution and acceptance
of the project.
- Hardware and Software Installation Assurance
NEC is now offering our Associates the option for installation of NEC
CNG products using merging communications technologies. Not everyone has
knowledge and experience in Microsoft NT, UNIX and IP based products.
In cases where these resources do exist, they are in such demand that,
from time to time, additional resources are needed. Through NEC
Professional Services, NEC will provide such specialized expertise
perform a well-defined set of tasks that assure the equipment and applications
are correctly installed within the environment where they will be used.
This service option is provided at a set fee and our associate can benefit
by avoiding costly overruns while maximizing customer satisfaction. This
service provides hardware and software implementation and does not include
database implementation or customization.
- Limited Technology and Application Implementation
With the Limited Implementation option, NEC will assist the Associate
in the definition and implementation of an agreed upon set of applications
and/or network elements. The customer may opt to have certain applications
and technologies only partially implemented, for the purpose of studying
their effectiveness in the enterprise environment. Such partial implementations
may also serve as "proof of concept" demonstrations leading to eventual
full deployment.
- Comprehensive Technology and Application Implementation
With the Comprehensive Implementation option, NEC will undertake the
project of fully implementing applications, new technologies, and complicated
network designs, according to a mutually agreed upon scope of work. NEC
Professional Services will manage the project through pre-installation,
design, documentation, implementation, and acceptance.
- Hardware and Software Operational Optimization
During the post cut over and operational phase of the application, many
operations, traffic, and business needs change. The Operational Optimization
option, enables the customer to have a team of consultants, engineers
and /or subject matter experts review the performance, evolution and needs
of the organization to re-engineer or optimize the application to achieve
a greater or more efficient level of performance.
Customized Training is normally performed at the site of the customer's
choice and may be tailored to meet the specific needs for their applications.
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