 Making Mobile People More Productive
and Productive People More Mobile.
Modern business is non-stop action. Not only must information flow throughout
the organization, but so must certain key individuals. The days of "9-to-5
behind the desk" are over. Resources today -- both human and technological
-- must be free, fast and flexible. These are the code words for mobile
business. And the power of untethered communications is a huge part of that
story. Through innovative engineering and design, NEC's Integrated Wireless
Solution makes it possible for all of its PBX platforms, as well as other PBXs
and Centrex-based systems, to incorporate an in-building wireless system that
is specifically scaled to customer needs.
Highly mobile personnel rely on mobility for productivity, but no one can afford
to consistently miss phone calls and still conduct business properly. A wireless
phone system would seem the ideal solution, but there is one major consideration:
full system integration. Mobile personnel not only need to make and receive
phone calls on the go, but they must also stay in touch with all communications
happening in the office (e.g., urgent emails) and perform key telecommunications
functions. They must be able to circulate freely throughout the campus or facility
but still be in touch with system features, like voice mail, call forwarding
and conferencing, as well as basic CTI (computer telephony integration) functionality.
In other words, a wireless system that isn't integrated delivers only half the
punch.
The problem is, highly mobile personnel don't always just reside in large,
resource-rich organizations. The smallest companies also have groups of super-mobile
employees. So, a system must meet both these needs -- price and functionality.
Enabling staff members to be mobile provides numerous benefits for the organization.
Productivity increases because employees are always available for immediate
and direct communications while simultaneously being free to work away
from their desks without fear of missing critical calls. Customer service can
be enhanced by shortening hold times for customers calling for mobile employees
with customers no longer having to wait until the appropriate person can be
located. In sales organizations, missed calls are missed opportunities, and
enabling mobility increases the opportunities for success for each sales representative.
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