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Customer Support:

We understand that customers have many options when looking for a company to help them with their technology decisions and support. At NEC Corporation of America, we offer our customers a variety of methods and tools to stay connected to some of the best service and support professionals in the industry. Whether you want web-based access to your information or to reach one of our service professionals directly, look to NEC Corporation of America to help you stay connected.

Customer Connection allows users to access their account information via a web-based application anytime, day or night. With Customer Connection, NEC Corporation of America customers have the ability to:

  • Create cases (problems, questions, etc.)
  • Review the status of cases
  • Review the status of service orders created from cases (when technician dispatch is required)
  • Review installed products
  • Review maintenance agreements
  • Send email to directly to NEC Corporation of America's Customer Service Team

Customer Connection links:

To contact us regarding issues that are not related to Customer Connection, please use our General Contact Form.

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