A highly personalized caller experience can increase your revenue per call.
Happier customers will spend more time and money with you. When you rely on NEC and Tellme to save costs and improve caller experiences, we deliver every time. But you get much more than you imagined. You also have fewer hassles, more easy-to-use applications, and an increase in both customer satisfaction and revenue.
Let your customers tell you exactly what they want, and they’ll come back for more.
NEC and Tellme provide an efficient means of delivering to your bottom line. You will:
- Reduce costs by limiting agent or operator interaction
- Greet callers with a friendly interface
- Reduce delay in a caller reaching desired information
- Save time for every customer
- Complete more transactions without a live agent
- Eliminate the need to add hardware
- Save time and money with reduced system maintenance
Let them hear your brand, too.
Using a phonetic, intuitive interface that operates completely hands-free allows you to create the same customer experience they would find online now through the voice channel. You can fully leverage your brand voice and integrate your marketing campaigns with both inbound and outbound calls. And that will help you create longer lasting loyalty – and increase repeat business.
Tellme helps businesses with contact centers to innovate and transform the caller experience while maintaining effective control of costs and security over their data and applications. Their usage-based pricing model helps clients to optimize their budgets and resources.
